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Objectives

Objective
1
Objective
Key Results
Done Points
Total Points
% Done
Create
1
Create a welcoming customer experience
Improve Net Promoter Score from X to Y.
Increase Repurchase Rate from X to Y.
Maintain Customer Acquisition cost under Y.
0
33
0%
2
Delight our customers
Increase Net Promoter Score from X to Y.
Improve average weekly visits per active user from X to Y.
Increase non-paid (organic) traffic to from X to Y.
Improve engagement (users that complete a full profile) from X to Y.
0
8
0%
3
Launch an Awesome MVP
40% of users come back 2X in one week - come through
Recommendation score of 8
15% conversion
44
165
27%
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